FAQs
What are the delivery options?
Deliveries in the UK that require a courier will be charged at a flat rate of £50. For deliveries in the Manchester area, a local delivery option is also available. Timescales will vary depending on availability and courier routes but can be discussed. Each piece will be wrapped carefully where needed. You are also more than welcome to pick-up in person from me in Trafford, Manchester.
What about returns and refunds?
If the piece is not as you expected when it arrives, items can be returned if you contact me within 14 days. Unless the return reason is that the item has been damaged in transit, then buyers will be responsible for the return delivery cost. I will refund the cost of the item when received back. Returns cannot be accepted on personalised or custom commissions.
Can you ship overseas?
Currently, I am unable to fulfill international orders but watch this space! Or if you would like to arrange your own overseas courier then I am happy to pack an item ready for pick up. If so, responsibility for the item will be yours once it has left.
Do you take commissions?
If you like my style of working and have a piece that you would like transforming then get in touch with some photos and we can discuss how to bring it to life!
How should I care for my new piece of furniture?
The products I use to complete transformations all vary but are professional and protected with the appropriate finish. I’ll send out care instructions with every piece where needed.